.

Thank you

We have a service called ‘Ask My GP’. This service enables our patients to request help from our clinicians via the internet or a smart phone.  You will have the option to request email advice, telephone or face to face help. Please go to 'APPOINTMENTS' to use this service.

This service is open for a limited time Monday to Friday mornings from 8am

We have had to reduce the availability of AskmyGP 

The system does not have the capacity to limit the number of requests so setting a shorter time is our only option.

 Demand at the practice is exceptional at present and far outweighs staff availability.

We receive on average 600 telephone calls per day and 122 AskmyGP requests and can offer over 200 appointments each day.

We have reduced Askmygp to a limit of 50 to help us manage more urgent requests.

By receiving fewer AskmyGP and maximising our telephone calls allows us better care navigation and treatment for our patients.

We understand any frustrations you may have but should you need any urgent care please do not hesitate to call us or for non-urgent issues please call to pre book an appointment.

 Thank you for your understanding.

NON EMERGENCY REQUESTS ONLY

PLEASE NOTE THIS SERVICE IS NOT TO BE USED FOR PRESCRIPTION REQUESTS

Please be available to take a phone call any time until 6.30pm. Please be available to attend the surgery if the GP requests. If you feel you will not be available on the day of your request, then please recontact us on a day you are available.

As a parent or carer you can use AskMyGP on behalf of a patient. 

​For advice outside of normal Surgery hours you can contact 111.

Please telephone the surgery for all URGENT medical problems and if you require assistance between 9 AM and 18:30 PM

We are pleased to announce that you can now access health services from Sketty & Killay Medical Centres on the new NHS Wales App. The App is a simple and secure way to: book routine appointments, order repeats and view parts of your medical record. To access the App you must have a fully verified NHS Login, or a valid photo ID to prove who you are and be aged 16 or over. Download the App today or use the desktop web version available. Find out more at:

Login page Login screen (nhs.wales)

Help page NHS login - NHS Wales App

Mae’n bleser gennym gyhoeddi y gallwch nawr gael mynediad i wasanaethau iechyd o Canolfan Meddygol Sketty a Killay  ar Ap newydd GIG Cymru. Mae’r Ap yn ffordd syml a diogel o: drefnu apwyntiadau arferol, archebu ailddarllediadau a gweld rhannau o’ch cofnod meddygol. I gael mynediad i'r Ap mae'n rhaid bod gennych chi Fewngofnod GIG wedi'i wirio'n llawn, neu ID llun dilys i brofi pwy ydych chi a'ch bod yn 16 oed neu'n hŷn. Lawrlwythwch yr Ap heddiw neu defnyddiwch y fersiwn gwe bwrdd gwaith sydd ar gael.

Darganfyddwch fwy yn Sgrin mewngofnodi (nhs.wales)

Cymorth mewngofnodi GIG Cymru NHS login - Ap GIG Cymru

Urgent Appointments

 If you need immediate treatment for a condition you feel needs urgent attention, please telephone the Medical Centre.

WHAT DO I DO IN AN EMERGENCY?

Dial 999

Out of Hours

If you need to contact a Doctor when the surgery is closed you should contact the out-of-hours service by ringing 111 or if you have difficulty getting through ring 0845 4647.

All cases will be triaged, and a decision made on whether the caller requires contact with/advice given by a Doctor or to have their details forwarded to the GP Out-of-Hours Service, which is responsible to the ABMU Health Board.

The Swansea Out-of-Hours Service operates an appointment-based service from a

If you have a severe problem such as difficulty breathing, chest pain, or severe bleeding you should call 999

How do I arrange a Home visit?

Requests for home visits should be made when the patient is too ill to attend the surgery. Every effort should be made to attend the Medical Centre where you will be seen more quickly than waiting for a home visit.

The home visits by the Doctor are for medical reasons only, for patients who are terminally ill or bed-bound patients for whom travel to our Centre would cause deterioration in their condition.

If you need a home visit please inform the Receptionist who will arrange for a triage Doctor to speak to you to decide what is the best option - seeing the Nurse, seeing the Doctor, or going to hospital.