đź’¬ We aim to provide the best possible service to all patients.

Your feedback is important to us and helps us improve the care we provide.

⚠️ If something has not gone as expected

We understand that there may be times when you feel dissatisfied with the service you have received.

If this happens, we want to resolve your concerns as quickly and helpfully as possible.

How to raise a concern or make a complaint

To raise a concern or make a complaint, please complete the form below.

Your concern will be handled in line with the Welsh Government’s NHS Wales complaints, incidents and redress process, now called Listening to People.

Listening to People – NHS Wales complaints process

About You

About your Complaint