Our Computer systems will be changed between 28/1/26 – 5/2/26

This will cause short-term disruptions to some of our services but will bring much long-term benefits for patient care.

Please note:

  • There will be a temporary loss of service on Wednesday 28th January, from 12pm.
  • Early prescription orders will be accepted for medications due between 9th and 27th January.

We are taking steps to minimise inconvenience, and there are a few important things you should be aware of:

Prescriptions

  • Online prescription services will not be available between 28th January 2026 - 5th February 2026.
  • We will issue a two-month supply (where safe and appropriate). So, if your prescription is due during this time, make sure you order by 27th January.

Important: We need a minimum of 48 hours (two working days) to process your prescription request. Please note this does not include Saturdays, Sundays, or Bank Holidays.

Order Prescriptions via the NHS Wales App

NHS Wales App

You can now access a range of health services using the NHS Wales App. The app is a simple and secure way to book routine appointments, order repeat prescriptions, and view parts of your medical record.

To use the NHS Wales App, you must:

  • Be aged 16 or over
  • Have a fully verified NHS Login or valid photo ID

Download the app or use the web version below:

Order by Phone

You can telephone the health centre between 9am and 12 noon, Monday to Friday to order your medication by phone.

Dedicated Prescription Lines:

Other Ways to Order Your Repeat Medication

  • Place your paper repeat slip into the collection box at the surgery.
  • Post your repeat slip to the surgery — please include a stamped addressed envelope if you’d like it returned by post.
  • Ask your community pharmacy if they can manage your repeat requests on your behalf.