Care Navigation
Local NHS services in Swansea Bay
You may not always need to see a GP. Across Swansea Bay, a wide range of NHS services are available to help you get the right care as quickly as possible.
Our trained care navigation team may ask for a brief description of your symptoms so you can be directed to the most appropriate service.
Available services include
- Local community pharmacies
Minor illnesses, advice, treatments and the Common Ailments Service.
Find pharmacies on NHS 111 Wales
Pharmacy services from Swansea Bay University Health Board - Minor Injury Unit - Neath Port Talbot Hospital
For cuts, sprains, minor burns, simple fractures and non-life-threatening injuries.
Minor Injury Unit information - Opticians and urgent eye care services
For red eye, eye pain, sudden vision changes, foreign bodies, flashes or floaters.
Find opticians on NHS 111 Wales
Primary eye care information from Swansea Bay - Physiotherapy self-referral
For muscle, joint, mobility, back or neck pain.
Physiotherapy services from Swansea Bay University Health Board
Urgent and out-of-hours care
If you need urgent help
If you need urgent advice outside normal GP hours, or are unsure which service to use, NHS 111 Wales can help.
Call NHS 111 Wales- NHS 111 Wales
24 hours a day, 7 days a week urgent care advice, triage and support. - Minor Injury Unit - Neath Port Talbot Hospital
View Minor Injury Unit information - Emergency Department - Morriston Hospital
For life-threatening or serious emergencies.
Emergency Department information from Swansea Bay University Health Board
Eye care services
Many opticians across Swansea Bay offer NHS-funded urgent eye care assessments.
You may be able to get help from an optician for:
- red or painful eyes
- sudden vision changes
- a foreign body in the eye
- flashes or floaters
Physiotherapy self-referral
You can access physiotherapy directly without needing to see a GP first.
Physiotherapy can help with:
- back and neck pain
- joint or muscle pain
- movement restrictions
- sports injuries
Mental health support
If you or someone else is struggling with mental health and needs urgent support, help is available directly without needing to see a GP first.
- NHS 111, option 2
Immediate access to trained mental health professionals, 24 hours a day. - Mental health support from Swansea Bay University Health Board
- Swansea Bay Community Mental Health Services