Are you struggling with your health at work? Whether you are experiencing stress, physical discomfort, or personal challenges affecting your job, the In-Work Support Service, also known as IWSS, is here to help.

What is the In-Work Support Service?

Funded by Welsh Government and delivered by RCS Wales, IWSS offers tailored support to help employed or self-employed people manage their health and stay in work.

It is free, confidential, and available to people living or working in North, West and South West Wales.

Get support

Complete a short online referral form to get started.

Complete the IWSS referral form
Support available for individuals

If your health is affecting your ability to work, IWSS can give you quick access to free:

  • Psychological therapy — including counselling and cognitive behavioural therapy, also known as CBT
  • Physical therapy — such as physiotherapy for musculoskeletal issues
  • Coaching and mentoring — to help manage challenges and build resilience
  • Support with wider issues — including finance and debt advice where needed
Support for businesses

RCS Wales also provides funded support to eligible small and medium-sized enterprises, also known as SMEs, with fewer than 250 employees.

Benefits to your business

  • Reduce staff absence and increase retention
  • Improve workplace wellbeing and staff morale
  • Boost employee engagement and productivity

What is included

  • One-to-one consultations
  • Wellbeing assessments and action planning
  • Tailored workplace training and coaching
  • Signposting to therapeutic support for staff

Creating a supportive and healthy work environment is key to a thriving business. IWSS can help you make that a reality.

Who can access this support?
  • Individuals who are employed or self-employed
  • Businesses based in North, West or South West Wales
  • SMEs with fewer than 250 employees
Contact information

Telephone: 01745 336442
Email: [email protected]